Mahmoud Gaber

Profile Overview

About Me

With over 20 years of experience in software engineering, enterprise architecture, digital transformation, performance excellence consulting, and technology leadership, I deliver large-scale solutions that accelerate innovation, operational excellence, and sustainable business growth across both public and private sectors.

My expertise spans enterprise application development, cloud platforms, multi-tier architectures, AI-driven solutions including Agentic AI, and modern delivery practices—combining strategic consulting with hands-on execution to translate technology into measurable business value, improved performance, and organizational transformation.

As a technical instructor, I deliver professional training in Software development, ITIL, COBIT, Agile, Azure, Cybersecurity, Big Data, and Artificial Intelligence for regional and international organizations.

50+ Clients

100+ Projects

800+ Training Sessions

7000+ Trainees

ITIL 4 Foundation

ITIL 4 SCD

ITIL 5 Foundation

AIOps Foundation

COBIT 2019 Foundation

CMMI Associate

Microsoft Associate

Microsoft Expert

Services

Training & Mentoring

Professional training in ITIL, COBIT, Agile, Azure, Cybersecurity, Big Data, and Artificial Intelligence.

Consultation

Digital Transformation, ITIL, COBIT, CMMI compliance, and Agentic AI strategies for government and private sectors.

Full Stack Development

End-to-end custom software development using .NET stack, Modern Web Frameworks, and Cloud Native Architectures.

Technical Skills

.NET & Backend

Frontend & Web

AI & Data Science

Cloud & Tools

Methodologies

Data Platforms & Stores

Certifications

Microsoft

Microsoft Certified Trainer (MCT)
Microsoft Certified DevOps Engineer Expert
Microsoft Certified Professional (MCP)
Microsoft Certified Solution Developer (MCSD)
Microsoft Certified Professional Developer (MCPD)
Microsoft Certified Technology Specialist (MCTS)
Microsoft Certified Application Specialist (MCAS)
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Azure Developer Associate

COBIT & ITIL & AIOps

AIOps Foundation
COBIT 2019 Foundation
ITIL version 5 Foundation
ITIL 4 Foundation
ITIL 4 Specialist: Create, Deliver and Support
ITIL v3 Foundation
ITIL v3 Intermediate: Operational Support and Analysis
ITIL v3 Intermediate: Release, Control and Validation

CMMI & professional skills

CMMI Associate Certified
CMMI: Building Development Excellence
CMMI: Building Service Excellence
Executive Certified Business Professional (CBP)
Internet and Computer Core Certification (IC3)
International Computer Driving License (ICDL)

Development Projects

Itimad E-Service for Federal Authorities

Built for FAHR to deliver HR e-services to independent federal authorities without direct Bayanati integration.

ASP.NETC# OOPOracle

Attendance and monitoring for police departments

Muraqeb Employees Monitoring System

Designed and delivered a leave and execution monitoring system for Abu Dhabi Police departments operating outside MOI ERP.

ASP.NETEntity FrameworkSQL Server

Aircraft wing and sky: crew appraisal platform

SAF Success Appraisal Formula

Automated crew evaluation and annual performance reporting for Presidential Flight, replacing manual appraisal workflows.

WCFASP.NETSystem Integration

Budget Management System

Implemented a budgeting and accounts reporting platform for Boundary Affairs Council with streamlined controls and reporting.

BudgetingReportingSQL

SWAP Mobile App

Delivered a secure e-commerce mobile solution with Xamarin apps, backend services, and APIs under tight timelines.

XamarinASP.NET Web APIEntity Framework

Serve E-Services Platform

Built multilingual international e-services platform with online payments, mobile integration, and complex workflow orchestration.

C#ASP.NETSQL

Courses Delivered

Recent official-style programmes and certification-aligned tracks delivered to enterprise and government audiences—grouped by practice area. Additional vendor workshops and custom curricula are available on request.

Performance Excellence

Governance & ITSM

▸ITIL® 4 Foundation
▸ITIL® 4 Specialist: Create, Deliver and Support
▸ITIL® 5 Foundation
▸COBIT® 2019 Foundation
▸COBIT® 2019 Design & Implementation

Cloud

Microsoft Azure

▸Azure Solutions Architect Expert
▸Agentic AI Business Solutions Architect
▸Develop AI agents on Azure
▸Develop AI apps and agents on Azure
▸Develop Solutions for Microsoft Azure
▸Microsoft Azure Administrator

Database & Storage

Data platforms & administration

▸Database fundamentals
▸SQL Server Programming
▸SQL Server Administration
▸MongoDB Associate Developer
▸PostgreSQL Fundamentals
▸Work with Azure Blob Storage

DevOps & Delivery

Automation & ways of working

▸DevOps Foundation
▸Certified ScrumMaster (CSM)
▸ICAgile (ICP)
▸AIOps Foundation
▸GitHub Foundations

Software Development

Microsoft stack & SPA

▸ASP.NET Core MVC
▸Programming in C# and OOP
▸Programming in HTML5 with JavaScript and CSS3
▸Programming with Angular
▸Building Scalable APIs with GraphQL and Node.js

Data Analysis

Analytics & engineering

▸Microsoft Power BI
▸Power BI Data Analyst Associate
▸Python for data analysis & automation
▸Big Data Specialization
▸Advanced Excel for data analytics

Generative & Agentic AI

Azure AI & Foundry

▸AI fundamentals for builders & leaders
▸Generative AI for Business Professionals
▸Agentic AI patterns (tool use, orchestration, guardrails)
▸Microsoft Foundry / Azure AI Foundry solutions workshops
▸Responsible AI, evaluation & enterprise rollout

Cybersecurity

Risk & defence fundamentals

▸Certified Information Security Manager (CISM)
▸CompTIA Security+
▸Cybersecurity Architect Expert
▸Secure development lifecycle

Speaking & Events

Sep2025

AI Agents In Action: The Future of Workflow Automation

Webinar

Session on AI agents, patterns, and practical takeaways for builders and architects.

Online

Nov2025

Meta-Agents: The Next Evolution of Autonomous AI Systems

Tech Night

Community evening focused on multi-agent systems and real-world integrations.

Creativa Hub, Giza

Sep2026

AI-Native Architecture: When Software Stops Being Deterministic

Webinar

How to shape platforms and services around AI-native design principles.

Online

Oct2026

Engineering AI-Native Systems: Architecture, Patterns, and Real Implementation

Tech Night

Hands-on tech night on designing and shipping AI-native applications.

Creativa Hub, Giza

Professional Experience

2025 – Present

Senior ICT Consultant

SECC - Egypt, Cairo

Provide advisory for organizational excellence across government and private-sector clients, alongside corporate training programmes spanning ITIL, COBIT, CMMI, DEVOPS, Agile, and Agentic AI—from assessments and roadmaps to capability-building cohorts and certification-aligned curricula.

2020 – 2025 · 5 years

Senior Tech Lead

USA, Canada (Remote)

Led engineering on large enterprise programmes for major international corporates—working in distributed remote teams with Scrum and DevOps practices to ship reliable, integrated solutions at pace.

2015 – 2020 · 5 years

Senior Engineering Manager

UAE, Dubai

Managed the R&D department end to end—people, processes, and engineering maturity—to deliver large enterprise applications for banks, corporates, and government entities, from roadmap and architecture through stable release and operations.

2010 – 2015 · 5 years

Senior Full Stack .NET Developer

USA, Germany (Remote)

Built and evolved large-scale enterprise applications on the .NET stack for fintech institutions, global shipping operators, and education providers—covering end-to-end design, integration, and delivery for complex, regulated environments.

2007 – 2016 · 9 years

Technical Consultant

Abu Dhabi Chamber · UAE

Led digital transformation and smart services initiatives for government entities across the UAE—aligning strategy, delivery, and stakeholder engagement so public-sector programmes modernize with measurable outcomes.

2005 – Present · 20 years

Technical Instructor

UAE, KSA, Egypt

Microsoft Certified Trainer (MCT) and authorized trainer and exam proctor for Microsoft, PeopleCert, and CertiPort—delivering official vendor curricula, certification-ready courses, and complete learning tracks across UAE, KSA, and Egypt.